United Health Kent

At United Health we specialise in musculoskeletal physiotherapy. Anyone using the title physiotherapist must be registered with the Health and Care Professions Council (HCPC). Always check a physiotherapists details are on http://www.hcpc-uk.co.uk/  and our membership details can also be viewed on http://www.csp.org.uk/

Musculoskeletal physiotherapy is the assessment and treatment of injuries including;

• Work and sports injuries including golf, football, cricket etc
• Tension headaches
• Joint and muscle stiffness
• Joint and muscle strains and sprains
• Arthritis
• Ligament and tendon injuries
• Postural problems
• Pre and post surgery orthopaedic rehabilitation
• Poor core stability/strength
• Back and pain, whiplash, prolapsed disc, sciatica
• Pregnancy and post-partum physiotherapy.

Physiotherapy and Philosophy of Treatment

Physiotherapy is the scientific discipline of enhancing and restoring movement and function.

You will be provided with a clear explanation of your diagnosis and treatment plan, including empowering you to help treat and manage the problem at home. This is achieved through prescribed exercise, a rehabilitation plan and injury prevention advice.

Sarah Verrion – Physiotherapist and Ergonomist BSc Physio, MSc Ergo, MCSP, SRP, CIEHF (for further information and references see Linkedin)

Sarah trained as a physiotherapist in the UK and has over 20 years experience. She worked in the NHS and private sector before working in Australia and New Zealand within industrial settings including Toyota and Melbourne airport. Sarah returned to the area and co-founded United Health Kent. Her primary role is as an ergonomist for a global pharmaceutical company.

Useful Links

Charted Society of Physiotherapy (CSP)                  W: www.csp.org.uk T: 020 7306 6666

Health and Care Professions Council (HCPC)       W: www.hpc-uk.org T: 020 7582 0866

Registered company address:

115 London Road, Temple Ewell, Dover, Kent, CT16  3BY

 

Registered company: 7402692  England and Wales

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Privacy Notice

United Health Kent is serious about protecting our client’s privacy. At United Health Kent Ltd we ensure that our data management and clinical processes fully comply with UK law e.g. the Data Protection Act 1998, the revised Data Protection Act 2018 and the EU General Data Protection Regulation (GDPR).

For the purpose of the Data Protection Laws, the Data Controller is United Health Kent Ltd,115 London Road, Temple Ewell, Dover, Kent CT16 3BY.

When we refer to ‘we’, ‘us’ and ‘our’, we are referring to United Health Kent Ltd.

This privacy notice explains why we collect information about you and how that information may be used.

We maintain records about your health and treatment that you disclose to us. These records help us to provide our clients with the best possible care. Your records are maintained within a confidential and secure environment. Records may include the following information: –

• Personal details such as your name, date of birth, address and contact details.
• Notes and reports about your condition and/or health that you have informed us of.
• Details about your referral, procedures (including investigations), treatment and care to date.
• Relevant information from other health professionals who have treated you e.g. referral.

Maintaining the Confidentiality of Your Records –

We will take all possible care to protect your privacy. We understand that information about you will only be shared with other parties if there is an agreed need to do so or a legal reason. We will only share your data without your permission if there are very exceptional circumstances (i.e. life or death situations), where the law requires information to be passed on and / or in accordance with the Caldicot Principle 7 e.g. to share or not to share.

All personal information that we manage is stored within the UK within a secure environment.

Anonymised information held about could, on occasions, be used to help manage our contracts with commissioners and internal quality audits.

Legal Basis for Processing

Our legal basis for processing your data relies on certain conditions set out GDPR Article 6 and 9 as set out below:

6.1 (b) processing is necessary for the performance of a contract to which the data subject is party or in order to take steps at the request of the data subject prior to entering into a contract.

9.2 (h) processing is necessary for the purposes of preventive or occupational medicine, for the assessment of the working capacity of the employee, medical diagnosis, the provision of health or social care or treatment or the management of health or social care systems and services on the basis of Union or Member State law or pursuant to contract with a health professional and subject to the conditions and safeguards referred to in paragraph 3; (see GDPR Article 9.3).

Access to Personal Information and Your Rights –

You have a right under the Data 2018, to request access to view or to obtain a copy of what information the organisation holds about you and to have it modified should it be inaccurate. The process to access your records is known as a Subject Access Request (SAR). To make a SAR please see the following steps: –

• Your SARs request must be made in writing.
• There is no charge to have a copy of your electronic or paper information, unless the request is repetitive.
• The request will be reviewed and if possible completed within one calendar month.
• You will need to provide adequate proof of your identity before we will release the requested details and you must also provide two forms of identification

In addition to the right of access, under the Data Protection Act 2018, you will also have the following rights: –

• Erase – which is the right to request that your personal data is removed from our systems. Please be aware that under certain circumstances we are legally obliged to maintain a copy of your data for contractual and or statutory reasons
• Restriction of processing – this is the right for you to request that we only process certain parts of your data
• Objection – you have the right to object to the way that we are processing your data
• Data portability – this concerns the right to request that we provide a copy of your data in an easily transportable format.
• Automatic processing – you have the right to object to the way we automatically process data. Currently our organisation does not carry out automatic processing of your data
• If you have provided us with your consent to process your data for the purpose of providing our services, you have the right to withdraw this at any time. In order to do this should contact us writing to the organisation.

Retention of your data

Your data will be retained for no longer than is absolutely necessary and in accordance with legal requirements.

Updating Personal Details

If any of your details e.g. your name, address or other personal data have changed or are incorrect you have a responsibility to inform the professional treating you who will arrange for the necessary updates to be made. This will help us to ensure that the data we hold about you is accurate and complete.

Notification

The Data Protection Act 2018 requires organisations that control data to register with the Information Commissioners Office (ICO) website www.ico.org.uk

The organisation is registered with the ICO as a Data Controller under the Data Protection Act 1998. The registration number is 00013186055 and can be viewed online in the public register at http://www.ico.gov.uk/

Complaints

Should you have any concerns about how your information is managed by the Organisation please contact us at: –

United Health Kent Ltd, 115 London Road, Temple Ewell, Kent CT16 3BY

If you are still unhappy following a review by the Organisation you can then complain to the Information Commissioners Office (ICO).

Cookies

We use “cookies” on our website so it can function correctly. Although these will collect information, none of these will store personal information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. By using our website, you consent to the use of these cookies.

If you are happy for your data to used for the purposes described in this Privacy Notice, then you do not need to do anything.

If you have any concerns about how your data is shared, then please contact us.

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